Terms & Conditions

1. This document is an electronic record in terms of Information Technology Act, 2000 and rulesthere under as applicable and the amended provisions pertaining to electronic records in variousstatutes as amended by the Information Technology Act, 2000. This electronic record is generatedby a computer system and does not require any physical or digital signatures.

 

2. This document is published in accordance with the provisions of Rule 3 (1) of the InformationTechnology (Intermediaries guidelines) Rules, 2011 that require publishing the rules andregulations, privacy policy and Terms of Use for access or usage of domain name www.pumpgritx.com ('Website'), including the related mobile site and mobile application (hereinafterreferred to as 'Platform').

 

3. The Platform is owned by PUMP GRIT X, a Firm registered under the " The Punjab Shops and Commercial Establishments Act, 1958" with its registered office at SCF-42 PHASE 5 MOHALI ,Mohali ,India (hereinafterreferred to as ‘Platform Owner’, 'we', 'us', 'our')..

 

4. Your use of the Platform and services and tools are governed by the following terms andconditions (“Terms of Use”) as applicable to the Platform including the applicable policies whichare incorporated herein by way of reference. If You transact on the Platform, You shall be subjectto the policies that are applicable to the Platform for such transaction. By mere use of the Platform,You shall be contracting with the Platform Owner and these terms and conditions including thepolicies constitute Your binding obligations, with Platform Owner. These Terms of Use relate toyour use of our website, goods (as applicable) or services (as applicable) (collectively, 'Services').Any terms and conditions proposed by You which are in addition to or which conflict with theseTerms of Use are expressly rejected by the Platform Owner and shall be of no force or effect.These Terms of Use can be modified at any time without assigning any reason. It is yourresponsibility to periodically review these Terms of Use to stay informed of updates.

 

5. For the purpose of these Terms of Use, wherever the context so requires ‘you’, 'your' or ‘user’ shallmean any natural or legal person who has agreed to become a user/buyer on the Platform.

 

6 .ACCESSING, BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOURAGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE,SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

 

7. The use of the Platform and Services is subject to the following Terms of Use: 7.1. You agree to provide true, accurate, and complete information during and after registration and shall be responsible for all acts done through your registered account. 7.2. We and any third parties do not guarantee the accuracy, timeliness, performance, completeness, or suitability of information and materials on the website or through the Services. We exclude liability for inaccuracies or errors to the fullest extent permitted by law. 7.3. Your use of the Services and Platform is entirely at your own risk. You must independently assess the suitability of the Services. 7.4. The contents of the Platform and Services are proprietary and licensed to us. You are not entitled to claim any intellectual property rights therein. 7.5. Unauthorized use of the Platform and/or Services may result in legal action. 7.6. You agree to pay charges associated with availing the Services. 7.7. You agree not to use the Platform/Services for unlawful or forbidden purposes. 7.8. The Platform may contain third-party website links. Accessing them subjects you to their terms and policies. 7.9. Initiating a transaction for Services constitutes a legally binding contract with the Platform Owner. 7.10. You agree to indemnify and hold harmless the Platform Owner and its affiliates, officers, and employees from claims or actions arising from your breach of these Terms or applicable laws. 7.11. Neither party shall be liable for failure to perform due to force majeure events. 7.12. These Terms are governed by Indian law. Disputes shall be subject to the exclusive jurisdiction of courts in Mohali, Punjab. 7.13. All communications regarding these Terms must be made using the contact information provided on the Website.

 

Privacy Policy

1. Introduction: This Privacy Policy describes how PUMP GRIT X and its affiliates (collectively "PUMP GRIT X," "we," "our," or "us") collect, use, share, protect, or otherwise process your information through our website www.pumpgritx.com ("Platform"). By using this Platform, you agree to this policy and our Terms of Use.

2. Collection of Information: We collect personal data when you register, interact with us, or use our services. This may include your name, contact information, payment information, biometric data (with consent), and usage behavior. You may choose not to provide certain information but this may limit your ability to use the Platform.

3. Usage of Information: We use your personal data to provide services, manage transactions, communicate offers, prevent fraud, resolve disputes, improve user experience, and ensure compliance with applicable laws.

4. Sharing of Information: We may share data within our corporate entities, service providers, logistics partners, legal authorities, and marketing partners. We ensure data sharing is for legitimate purposes, governed by applicable law.

5. Security Precautions: We use reasonable security practices to protect your data. While we strive to secure your data, transmission over the internet is not fully secure. Users are responsible for securing their login credentials.

6. Data Retention & Deletion: You may delete your account via Platform settings or by contacting us. We retain your data only as long as necessary for legitimate or legal reasons and may retain anonymised data for research.

7. Your Rights: You may access, modify, or update your personal data through Platform features. You may also withdraw consent by contacting our Grievance Officer.

8. Consent: By using the Platform, you consent to the collection, storage, and use of data as per this Privacy Policy. Withdrawal of consent may result in restricted service access.

9. Policy Updates: We may update this policy. Please review it periodically. Significant changes will be notified as per law.

10. Grievance Officer:

    • Name: G. Verma

    • Designation: Founder

    • Address: PUMP GRIT X, SCF-42, Phase 5, Mohali, Punjab, India

    • Contact: pumpgritx1@gmail.com

    • Time: Monday to Friday (9:00 AM – 6:00 PM)